- Supported Countries
Last updated on 31 March, 2023
Your privacy is important to us. It is HyperTrader Inc.’s (referred to as HyperTrader here on) policy to respect your privacy regarding any information we may collect from you across our websites, products & services that we own and operate.
Information we collect
When you visit our website, our servers may automatically log the standard data your web browser provides. It may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. Device data
We may also collect data about your device to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
- Social media profiles
- Date of birth
- Phone number
- Mailing address
- Payment information
Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, and other types of information created or generated as users interact with our services.
Legal bases for processing
We will process your personal information lawfully, fairly, and transparently. We only collect and process information about you where we have legal bases.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
- it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
- it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and protect our legal rights and interests;
- you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
- we need to process your data to comply with a legal obligation.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft and unauthorized access, disclosure, copying, use or modification. That said, we advise that no electronic transmission or storage method is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information to comply with a legal obligation or to protect your vital interests or the vital interests of another natural person.
Collection and Use of information
We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- to provide you with our platform’s core features;
- to process any transactional or ongoing payments;
- to enable you to access and use our website, associated applications, and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research, and business development, including operating and improve our website, associated applications, and associated social media platforms;
- to run competitions and/or offer additional benefits to you;
- for advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you;
- to comply with our legal obligations and resolve any disputes that we may have; and
- to consider your employment application.
Disclosure of personal information to third parties
We may disclose personal information to:
- third party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators;
- our employees, contractors, and/or related entities;
- sponsors or promoters of any competition we run;
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings or in order to establish, exercise, or defend our legal rights;
- third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and
- third parties to collect and process data.
International transfers of personal information
The personal information we collect is stored and processed in the United States, where we, our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example, by using standard data protection clauses approved by the European Commission or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction. This might mean you will not be able to seek redress under our jurisdiction’s privacy laws.
Your rights and controlling your personal information
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website, products, and services.
Access and data portability: You may request details of the personal information we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or another easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Notification of data breaches: We will comply with laws applicable to us regarding any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide full details of the alleged breach. In writing, we will promptly investigate your complaint and respond to you, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority concerning your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt out of communications (including marketing communications), please contact us using the details below or opt out using the opt-out facilities provided in the communication.
What is a cookie?
A cookie is a small piece of data that a website store on your device when you visit, typically containing information about the website itself. This unique identifier allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the cookie’s lifespan.
Cookies are used to enable certain features (e.g., logging in), to track site usage (e.g., analytics), to store your user settings (e.g., timezone, notification preferences), and to personalize your content (e.g., advertising, language).
Cookies set by the website you are visiting are normally referred to as “first-party cookies” and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e., third parties) are called “third-party cookies” and can be used to track you on other websites that use the same third-party service.
Types of cookies and how we use them
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing. We use essential cookies to enable certain functions on our website.
Performance cookies track how you use a website during your visit without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or third-party services. We use performance cookies on our site.
Functionality cookies collect information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by a third-party service. We use functionality cookies for selected features on our site.
Targeting/advertising cookies determine what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to them. These cookies may be set by the website you’re visiting (first-party) or third-party services. Targeting/advertising cookies set by third parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.
Third-party cookies on our site
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity.
Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Our third-party privacy promise
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
How you can control or opt-out of cookies
If you browse websites from multiple devices, you may need to update your settings on each device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you cannot access certain features and content across the sites you visit.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. According to this policy, you acknowledge that such transfers may occur and that any parties who acquire us may continue to use your personal information.
Limits of our policy
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
You can reach HyperTrader’s Data Controller & Data Protection Officer at: firstname.lastname@example.org
Have a question?
Not sure what this policy means for you, or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!
EMAIL US email@example.com
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